March 22, 2022
Broken quarter-turn inserts and disconnected Varia lights are a challenge for all Garmin Varia mounting options. These inserts are designed to be sacrificial, but can also weaken and break during normal use as well. At Bup Labs, we have grappled with this problem for years. Our mounts secure the Varia and prevent twist out, but they are still subjected to heavy loading depending on the bike and riding conditions. Bup's latest revolutionary design secures the Varia, prevents twist out, and removes the load from the insert. No other mount on the market does this.
At Bup Labs, we are constantly evolving our designs to make cycling safer and provide the best mounting solutions. This wouldn't be possible without the invaluable feedback from our customers and testers who are cyclists of all levels.
If you already have a Mk I Garmin arm, it is designed to help mitigate the load on the insert and hold the Varia without issue. However, due to feedback from various users we identified that certain lots of specific quarter-turn inserts could possibly fail. We created a program to replace the affected inserts for free. There are two options for affected customers:
For details see the KB-00008 - Free Garmin Insert Replacement article.
If your Mk I arm does not meet the criteria in KB-00008, there is no need to upgrade to the Mk II for fear of failure. We have thousands of units in the field that are working without issue. Only a narrow band of customers that are affected by the problem above should contact us for a replacement or upgrade.
Last Updated March, 2022
Returning Customers Please Read
Free Replacement Quarter-Turn Insert
If you had previously purchased a Garmin mount between May 2021 and February 2022 you may be eligible for a free quarter-turn insert replacement. Please read this article to see if your mount is affected.