Frequently asked questions

We ship anywhere in the United States and most US territories. The list of international countries we ship to changes. See the Shipping Information page for details.

Initiate a return request from your account orders. We offer a 30-day return policy on unused products with pre-paid return shipping. See this page for details.

Sign up for back-in-stock notifications on the product page to be notified the moment stock is replenished.

Unless noted otherwise, we offer a 1-year (12-month) warranty on all Bup Mounts and Mount Arms. Additional terms and conditions apply.

Please see our mount configuration helper, the mount base comparison page, and the mount arm comparison page to determine the correct options for your setup.

Parts and extras are available for current products and older products while supplies last. You can view them from the main menu or browse the parts catalog here.

Have a question, need support, or want a product recommendation? Send us a message.

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