We are very happy that you have found us and decided to use our products. We make every effort to provide accurate and complete information to guide your purchase and use of our products. We CANNOT be held responsible for any issues that may arise regarding compatibility that is not stated, fit due to original bike manufacturer defects and variations, installation, typographic errors, misinterpretations, etc. Parts with legitimate manufacturer defects can be exchanged for the same item (see Warranty). This does not apply to improperly installed parts, parts damaged due to neglect, or other uses other than the intended use as defined by the Bup Labs, LLC.
Our technical drawings, explanations, part numbers, specifications, and other information are created as accurately as possible. We will not be liable for any minor mistakes or misinterpretation of the available information.
We will provide limited installation and troubleshooting support on a best effort basis. Once you begin an installation or modification, you accept responsibility for anything that may happen to your bike or the parts acquired from us. Accidental damage as a result of improper installation is not covered by any warranty from Bup Labs, LLC.
COVID-19 is impacting us all. By now you have received notifications from everyone related to this serious crisis. Bup Labs is still open for business, but we are also providing help to various entities related to COVID-19 care. As a result of the additional efforts and the lack of some supplies used in our manufacturing processes, our production has slowed. We have taken extra precautions to ensure environmental safety is adhered to for both incoming and outgoing products and materials. We appologize for the delays and ask for your patience during this trying time.